Capital Blue Cross

Facilities Management Planner

Job Locations US-PA-Harrisburg
Employment Type
Full Time


The position is responsible for designing the layout and equipment used in specific work areas based on the information provided by the area management and the Facilities Management Supervisor. The position also assists the Manager, Facilities Planning and Building Services in reviewing the Plan standards for space allocation and equipment usage. The position is responsible for reviewing, recommending, tracking and writes work orders for the issuance of ergonomic accommodations to plan personnel as needed. The position is responsible for aspects of the Building Security System, Daily tasks associated with Security Audits, issuing ID badges, assisting with Guard Service staff and other contracts. In addition this position is responsible for assisting and writing work procedures associated with Facilities Management. The position is responsible for providing documentation and reviewing all request from internal and external Audits relating to physical security.



  • Performs project management tasks to complete these requests.
  • Involves coordination between the IT Project Manager, IT vendor, CBC plan personnel, and Facilities Services staff to meet required due dates and timeframes for completion.
  • Designs the work areas for individual departments that are expanding or moving based on the workstation types, quantities needed and the amount of total square footage required to fulfill the departmental request.
  • Plans, schedules and coordinates work orders with vendors and Plan personnel.
  • Develops and coordinates the approval of floor plans for the designated areas and prepares them for entry into the CAD system. Maintains and updates CAD drawings to insure that all changes have been entered into the working drawing, as required.
  • Reviews plans with Facilities Management Supervisor after department approval for consistency with Plan standards.
  • Special Projects are identified as a requested and approved project that requires 80 man hours or more for Facilities Staff to complete.


  • Coordinates completion of requests between Facilities Maintenance, I/T Desktop, and Requesting department.
  • Develops and documents interior design and space allocation Plan standards (i.e., space allocation, componentry, colors, and materials).
  • Maintains and updates "Standards Manuals" as required.
  • Facilities Management requests are identified as a request that requires less than 80 man hours for Facilities Staff to complete.


  • Develops security procedures. Reviews security accesses on the building security system software. Issues security badges, completes daily, weekly and monthly reports related to employee, visitor and contractor access. Revises and updates information for the security system as required.
  • When other members of Facilities Management are on PTO, completes all the positions required Security related tasks.
  • Responsible to complete reviews, reports and issuance of detailed documentation required for all Audits internal and external as related to building security and or the Facilities department.
  • Also provides tours and explanations of the workings of Mechanical areas, Data Centers, Halon areas, and etc.
  • These audits include but are not limited to SOC1, SOC2, HIPPA, Guide Point, NTT, MAR, PID, FEP, Kraiser SOC 2, Grant Thornton and etc.
  • During emergency evacuations performs duties of Evacuation Fire Marshal. Reports to the fire panel and answers emergency phone calls from the Area Fire Marshals and documents the status of the building evacuation and relays this information to Chief Fire Marshal.


  • Modifies the automated lighting system schedule to reflect seasonal changes.
  • Responsible to maintain & support the majority of Facilities Department procedures by annually reviewing, soliciting feedback, updating and issuing to distribution list.
  • Responsible to manage, the Computer Aided Facilities Management software. Training and support for Facilities users of software as well as trouble shoot issues.
  • Responsible to assist in managing contracts for Home Paramount, and US Security Associates.
  • Responsible for training and monitoring progress of the Facilities Planning Assistant and Contracted Security guards as it pertains building security and audits.


  • Coordinates the evaluation and completion of all ergonomic accommodations for Plan personnel.
  • Evaluates the proper use of ergonomics to match the accommodation to the employee workstation evaluation within the Plan.
  • Works with outside vendors when required to determine the best ergonomics to use for plan personnel.
  • Researches suppliers for ergonomic items not stocked by CBC.
  • Develops and maintains an inventory of ergonomic components to insure an orderly response to ergonomic all requests.
  • Work with the Health Suite to initiate new Ergonomics standards as new products become available and approved. Most recently the Varidesk has become a great tool to assist employees perform their jobs better with less work loss.


  • Ability to work with minimal supervision and prioritize assignments to meet deadlines.
  • Ability to manage contract staff to ensure building security.
  • Ability to assist other FM unit staff when needed.
  • Ability to communicate verbally and in writing with all levels of CBC management including the executive team, contract staff and vendors to complete space planning and equipment requirements.
  • Familiarity with Archibus desired.


  • Knowledge of the principles used to operate a facilities management program using a computer.
  • Knowledge and experience in using modular panel hung furniture systems preferably Steelcase Products brand.
  • Knowledge of NFPA, OSHA and NEC codes as they relate to our local municipality.
  • Familiar with and experience in PC based computer software packages such as AutoCAD, CAFM, EXCEL, WORD, Honeywell Security Software, and Lighting System.


  • Office setting



  • Prefer 3-5 year of experience in commercial interior design with formal Facilities planning, or Facilities Management.
  • Associate's degree in AutoCAD with a minimum of 2 years industry experience.


  • Prefer an Associate’s degree or diploma in architectural drafting and design, preferably in AutoCAD release 2014 or later.


  • Work requires visual acuity to perform close inspection of written and computer generated documents as well as a PC monitor. Working environment includes typical office conditions. Work includes periods of sitting, talking, listening, lifting, & typing. Working primarily independent or in small groups.


  • Must have a valid driver’s license and dependable transportation.




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