The Manager, Financial and Operational Audit is accountable for delivering leadership to a team of three to five audit professionals as they deliver a variety of concurrent Financial, Operational and Compliance audit and advisory services to stakeholders across the business. Value is added to the Company through providing impartial assessments of the effectiveness of controls and, where appropriate, developing recommendations that strengthen internal control environment, improve business processes, reduce costs, and eliminate inefficiencies. Key accountabilities also include successful execution of Model Audit Rule activities and support of external auditors [independent public accountants, Pennsylvania Insurance Department (PID), et al.] Key stakeholders will include all levels of management and ultimately the Audit Committee of the Board of Directors. The incumbent will report to the Director, Internal Audit.

• Model Audit Rule — Effectively manage and oversee the company’s Model Audit Rule (MAR) assessment program, which provides assurance on the design and operating effectiveness of the company’s internal controls over statutory reporting. Annual MAR oversight activities include: scoping and risk assessment procedures, coordinating the process walkthrough meetings, allocation of testing to staff, coordination of testing support requests, testing review, tracking of testing status, creation of report than summarizes results, and presentation of report and results to CEO & CFO.
• Annual Audit Plan — Effectively plan and manage multiple, concurrent financial and operational audit projects. Specific duties will include: establishing appropriate timeframes with auditees; managing the efforts of multiple audit teams of 2—5 audit professionals; establishing standards of staff performance with respect to quality and quantity of work and the manner in which it is executed; providing appropriate managerial and technical skills to ensure that work is completed effectively, timely, and efficiently; performing quality assurance reviews of audit work to ensure that it is performed with "due professional care" as required by Global Audit Standards; drafting and reviewing audit reports; and maintaining sufficient communication and relations with the auditee and Director, Internal Audit regarding work progress and findings in a manner which continually reaffirms or strengthens the value-adding mission of the Department; among others.
• External Compliance Activities — Manage Internal Audit activities relative to work conducted by external auditors (independent public accountants, PID, etc.).
• Complete Special Projects — Complete special projects assigned by the Director, Internal Audit. Special projects may include responding to management requests and participating on company-wide task teams, among others. The incumbent provides risk and control expertise on these special projects to ensure appropriate risks and controls are considered.
• Leader of People — Serve as direct line manager for multiple professional audit staff with a focus on: interviewing and selecting new talent; providing coaching and encouragement to develop new professional skills and abilities; allocating tasks which further the professional growth and development of team members; providing meaningful feedback on job performance to enhance effectiveness in role and employee engagement; and encouraging development of professional skills through training and growth opportunities, among other people related responsibilities.
• Audit Committee Support — Collaborate with the Director, Internal Audit and Vice President, Internal Audit & ERM in providing the necessary support to the Audit Committee as they meet the responsibilities set forth in their Charter. Key duties include assisting with: Developing an Annual Audit Plan which ensures the current and emerging controls risks of the organization are appropriately assessed and that management is establishing the appropriate internal controls to mitigate such risks. Reporting the results and conclusions of work performed in an executive fashion that helps them formulate their own perspectives and opinions on the Corporation's controls. Executing other duties as may directed by the Committee members.

Skills:

• Effective leadership skills to coach, train, evaluate, and manage diverse staff to deliver on assignments, maintaining high morale and promoting continuous improvement of results and personal/professional development
• Sense of urgency to meet deadlines and commitments to stakeholders.
• Ability to evaluate regulatory, operational, financial, and compliance areas of the Company to facilitate and oversee assurance and advisory engagements.
• Demonstrates situational awareness and ability to identify and prioritize tasks in advance of explicit direction.
• Well disciplined, free of bias, able to plan and take action independently, and at the same time maintain good rapport and relationships with company management at all levels.
• Effective written and oral communication skills.
• Must be highly principled and of the highest ethical standards.
• Able to earn and maintain the respect of employees, peers, and management while taking a stand or advocating a position that may be unpopular.
• Thrives working in a team environment.
• Effective problem solver.

Knowledge:

• Effective knowledge and understanding of Company Financial and Operational processes, Risk assessment practices, Institute of Internal Audit Professional Standards, Business and Financial processes, Information systems processes, Compliance practices, Audit software applications, (e.g., TeamMate)
• Strong understanding and experience with SOX-404 or the NAIC Model Audit Rule

Experience:

• Minimum 8 years of experience in public accounting, internal audit, or other relevant experience (Big 4 experience is a plus)
• Minimum 2 years staff, team lead or project lead experience.

Education and Certifications:

• Bachelor’s degree in accounting or finance (or similar field).
• Licenses or professional achievements (preferred), such as: Certified Public Accountant, Certified Internal Auditor, Certified Information Systems Auditor, Certified in Healthcare Compliance.

We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues and be encouraged to volunteer in your community.  We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.