This role leads the Decision Support and Analytics function within the FP&A division of Capital Blue Cross and its subsidiaries. This role provides day-to-day leadership for a team of financial analysts and owns the quality, accuracy, and timeliness of financial modeling, business case analysis, benchmarking, scorecards, and executive reporting that supports executive decision-making.

The Manager develops analyst talent, oversees planning system and KPI governance, serves as the owner of the administrative expense function for the Federal Employee Program (FEP) — including its budgeting, forecasting, cost submissions, reporting, and audits — and drives continuous improvement across financial processes, systems, and reporting.

• Provide day-to-day directions and support to the Decision Support and Analytics team, including FEP. Supervise, coach, and develop the team — managing workload, priorities, and performance in partnership with the Director.
• Own the quality, accuracy, and timeliness of all analytical deliverables, reviewing work product before it reaches leadership or is distributed to stakeholders.
• Lead financial decision-support and capital analysis, including net present value (NPV) and return-on-investment evaluations, and ad hoc strategic analysis supporting decision-making.
• Develop and review complex financial models supporting business case evaluation, scenario planning, and key business decisions.
• Oversee the production of executive dashboards, scorecards, and key performance indicators (KPIs).
• Own the administrative expense function for the Federal Employee Program (FEP) end to end, including its budgeting, forecasting, cost submissions, Blue Cross Blue Shield Association (BCBSA) reporting, and audits.
• Oversee internal and industry benchmarking analyses, translating internal and external data into actionable insights. Support Project Management Office (PMO) financial analysis, including business case development, initiative tracking, and post-implementation reviews.
• Administer enterprise planning system governance, ensuring data integrity, security, user adoption, and system upgrades.
• Provide ad hoc executive and decision-support analysis; drive continuous improvement across financial processes, systems, and reporting; and perform other duties as assigned.

Skills: 

• Demonstrated ability to lead, coach, and develop analytical staff while managing team workload, priorities, and deliverables.
• Strong problem-solving and critical-thinking skills.
• Ability to work collaboratively across cross-functional teams and with non-finance stakeholders.
• Expert financial modeling, data analysis, and advanced Microsoft Excel skills, with proficiency in enterprise planning systems and business intelligence/reporting tools.
• High adaptability to evolving business priorities and dynamic environments.
• Ability to manage multiple projects under tight deadlines.
• Excellent communication and presentation abilities.
• Strong executive presence and stakeholder management, with the ability to translate complex financial data into clear, actionable insights.
• High attention to detail and organizational skills.

Knowledge:

• Strong business acumen, people leadership, and financial analysis abilities. In-depth knowledge of accounting principles, financial statement analysis, and management reporting.
• Working knowledge of health insurance or healthcare finance preferred.

Experience: 

• Minimum five years' progressive financial planning and analysis or related finance experience.
• Health insurance or healthcare finance experience preferred.
• Minimum one year staff, team lead or project lead experience.

Education, Certification and Licenses:

• Bachelor’s degree in accounting, Business, Finance, or Economics required
• Master’s degree, MBA, CPA, or CMA preferred.

We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized. At Capital you will work alongside a caring team of supportive colleagues and be encouraged to volunteer in your community.  We value your professional and personal growth by investing heavily in training and continuing education, so you have the tools to do your best as you develop your career. And by doing your best, you’ll help us live our mission of improving the health and well-being of our members and the communities in which they live.